Terms and conditions
The Spanish version of this document is the one that governs; this translation is provided for convenience.
Rules for using the Cinnamon website, an informational site where you can learn about our products and request a demo.
1. Acceptance and purpose
By browsing this site or submitting the demo form you accept these Terms and conditions. If you do not agree, do not use the site.
The site is informational: it presents Cinnamon Chat, Cinnamon ERP and Cinnamon AI, and lets you request a demonstration.
2. Who is responsible
The site is operated by [POR DEFINIR], domiciled in [POR DEFINIR], [POR DEFINIR], address [POR DEFINIR], email [POR DEFINIR] and phone [POR DEFINIR].
3. Use of the site
You agree to use the site lawfully and to give truthful data in the form. It is forbidden to try to access our systems without authorization, interfere with their operation, or use the site to send unlawful content or spam.
4. Demo request and electronic communications
Submitting the form does not create a service contract: it is a request for us to contact you. To record your acceptance of these terms and of the privacy policy we store your contact details, the version of each document, the date and time, your IP address and the browser you used.
Under Colombian Law 527 of 1999, data messages and electronic acceptances are valid and have evidentiary force, and the parties may communicate by electronic means.
5. Intellectual property
The Cinnamon brands, logos, texts, images, videos and software belong to [POR DEFINIR] or its licensors. You may not copy, modify or distribute them without written authorization.
6. Information, prices and availability
We strive to keep the information on the site truthful, sufficient and up to date, as Colombian Law 1480 of 2011 (Consumer Statute) requires. The site does not currently publish prices or take payments. Any commercial proposal is formalized separately and in writing, and only then binds the parties.
7. Limitation of liability
The site is provided as is. To the extent the law allows, [POR DEFINIR] is not liable for interruptions, errors or omissions of the site or for indirect damages arising from its use. This does not limit the non-waivable rights that Law 1480 of 2011 gives you as a consumer.
8. Third-party links and services
The site links to or uses third-party services, such as WhatsApp (Meta) and Google Analytics. Their use is governed by each provider's terms and policies; Cinnamon does not control their content.
9. Changes to these terms
We may update these terms. The version and effective date appear at the top of this document, and the version you accept is recorded.
10. Governing law and complaints
These terms are governed by the laws of the Republic of Colombia. Write to [POR DEFINIR] for any complaint and, if we do not resolve it, you may go to the Superintendence of Industry and Commerce (consumer protection) or the competent Colombian courts.