Take a look inside

Explore the Cinnamon Chat and Cinnamon ERP screens with sample data.

Sample data

Your companyCinnamon

MainAnalyticsAdministration

Chats

Camila Rojas10:423 messagesMarta

Distribuciones Andina10:158 messagesDiego

Julián Pérez09:582 messagesMarta

Tienda La Esquina09:315 messagesDiego

Camila RojasOnline

Today

Hi, do you have 12 medium shipping boxes for Friday?

10:40

Yes, we do. I'll put the quote together for you right now.

10:41

Perfect, I'll keep an eye out.

10:42

Type a message

Everyone sees what's relevant to them

Modules and permissions are enabled per company and per role. Each company stays isolated from the rest.

Agent: Works their chats during the shift: replies, transfers and closes each conversation with a disposition.
Supervisor: Watches agents live, assigns and takes over chats, and reviews reports and SLA alerts.
Administrator: Sets up users, roles, channels, bot flows and dispositions for their company, and runs the ERP.